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Frequently Asked Questions (FAQs)

Everything you need to know about our services and processes.

Can Jenga help with corporate bank account opening?
Yes. We assist with bank account coordination, document preparation, business profile explanation, ownership structure clarification, and communication with banks where appropriate. Final approval remains subject to the bank's due diligence, risk appetite, and onboarding requirements.
How long does bank account opening take?
The timeline varies by bank, client profile, ownership structure, nationality, business activity, source of funds, and document completeness. Straightforward cases may move faster, while complex cross-border, investment, FinTech, crypto-related, or high-risk activities may require longer review.
What should clients prepare for bank onboarding?
Common documents include company incorporation records, business profile, ownership chart, director and shareholder identification documents, source of funds or wealth information, expected transaction flows, business plan, contracts, invoices, or supporting commercial documents where applicable.
Can Jenga help if my business is in a higher-risk sector?
Yes. We regularly support clients in sectors that require more careful explanation, such as FinTech, payment services, digital assets, investment platforms, trading, fund structures, family offices, and cross-border businesses. We help clients prepare clearer business explanations and supporting documents, but bank approval remains at the bank's discretion.

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